Complaints

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Complaints Procedure

We make every effort to give the best service possible to everyone who attends our surgery.  However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint.  If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.

 

To pursue a complaint please contact the surgery and speak to the Practice Manager who will deal with your concerns appropriately.