Prescriptions

Online Prescription Ordering - Patient Access

You can access our repeat prescription service by registering for Patient Access. Contact reception for more information.

 

Login - Patient Services (patient-services.co.uk)

 

Telephone requests

Telephone requests can be made at the practice only for those who are unable to use the online or inperson means.

 

Unfortunately the telephone service can result in more issues when reordering medication as the message can be unclear or poor signal, which results in the prescription request not being processed.  Please note, if this happens we are unable to contact patients as a result of their request.  Therefore, if we have been unable to process the prescription order for any reason, whether technical or clinical, a prescription will not be issued.  

 

For those patients who still require the telephone service, requests for repeat prescriptions can be made by telephoning the practice and selecting option 1 from the menu.  Please ensure you leave your full name, address, date of birth, list of medications required (include strength and quantity) and the designated pharmacy you wish you prescription to be collected from.

Prescription Form

Patients can request repeat medication by completing a Prescription Order Form and leaving it in our prescription box.

 

Patients can also post their repeat medication request through our letterbox located at the front of our surgery.

Pharmacy Collection

As part of our ongoing effort to reduce footfall in the surgery we are encouraging our patients to nominate a local Pharmacy to collect their prescriptions from the surgery.

If you have not previously done so, please ensure you include these details in your prescription request or speak to reception. 

Our policy is to have your repeat prescription within 48 working hours from when you make your request.  Please allow enough time prior to and during bank holidays and other holidays when the practice is closed when making your request.